Whether you use the EVgo app or a web browser, you can see your total point balance within your EVgo account. You can also review your point balance alongside a more detailed transaction history in the EVgo Rewards™ portal.
Scroll or select an available quick link for more information.
Check your points in the EVgo Rewards™ portal
After you log into the portal, your points will be displayed front and center!
If you'd like to see your points in more detail, you can scroll or use the Menu in the top right to locate your EVgo Rewards™ Transaction History.
Your transaction history will show you each instance that you earned and redeemed your EVgo Rewards™ points. If you'd like help taking a deeper look into your transaction history, please feel free to submit a request to our dedicated EVgo Rewards™ team.
Check your points balance in the EVgo app
- Tap the menu icon (☰) in the top left of the landing page
- Select Profile within the menu panel
- Tap EVgo Rewards™
You'll be provided with your points balance only. To see more, you can tap the Visit EVgo Rewards™ - this will open the EVgo Rewards™ portal in your device's default browser app, where you can log into the portal.
Check your points balance on the web (account.evgo.com)
Select the EVgo Rewards™ tab from the top of the screen:
Need more support?
If you have any additional questions or feedback about the EVgo Rewards™ program, please submit a request and we're happy to help!
*Please know that we have a special team dedicated to any EVgo Rewards™ inquiries, and our EVgo Charging Crew members dedicated to our phone lines are limited in the EVgo Rewards™ support that they can provide you. For the best and fastest support, please click here to submit a ticket directly to our dedicated team.