With every charging session tied to your EVgo account, you always earn 5 points per $1 spent. You can also earn points from other events, such as your birthday or signing into the EVgo Rewards™ portal for the first time.
Another great option for earning points?
Every so often, you may receive a notification about a special promotion where you can earn more points when you charge. So long as you have an active EVgo account and you fulfill the requirements of the promotion, then there's no need to register - you'll see points post to your EVgo Rewards™ portal after 24 hours.
While most rewards points typically appear in your account within 24-48 hours of earning them, please know that for some promotions, points are added or updated manually. It can take up to 30 days for all of these points to appear in your EVgo Rewards™ portal. We appreciate your patience as the team works to add your points as quickly as possible!
Popular EVgo Rewards™ promotions:
- Earn 25 points on your birthday
- Earn 5 points per share, tweet or retweet on social (Limit 30 points per month)
- Earn 5 points for every page view (Limit 30 points per month)
- Increased earning potential when you charge on certain holidays, like Earth Day
Promotion details can be found in your notification
Any details about EVgo Rewards™ promotions, such as requirements and conditions, are located within the emails you receive about that promotion. The EVgo Charging Crew may be able to provide more details, however all EVgo Rewards™ promotions are run by our marketing department.
If you'd prefer to stop receiving emails related to EVgo Rewards™, select the Unsubscribe button when you receive your next email. EVgo Rewards™ emails are not tied to your EVgo account notifications. You must complete the unsubscribe process to be removed from our EVgo Rewards™ mailing list.
If you have any additional questions or feedback about the EVgo Rewards™ program, please submit a request and we're happy to help!
*Please know that we have a special team dedicated to any EVgo Rewards™ inquiries, and our EVgo Charging Crew members dedicated to our phone lines are limited in the EVgo Rewards™ support that they can provide you. For the best and fastest support, please click here to submit a ticket directly to our dedicated team.
To earn points on your charging sessions, the charging session MUST be tied to your EVgo account. If you use a credit card to start a charge instead of your EVgo app or RFID card, the transaction will not be tied to your EVgo account. If the transaction does not appear in your EVgo account, then you will not earn points for it.
If you are unable to start a charge with your EVgo account or RFID card for any reason, please call the EVgo Charging Crew before starting the charge - the team can start a charge for you and link that charging session to your account, ensuring that you receive points. Unfortunately, we are unable to add EVgo Rewards™ points to your account if the charging session is not tied to your EVgo account.