How do I stop a charge and disconnect?

It is very simple to stop the charge and disconnect from our chargers. You can stop the DC Fast charge via the screen on the charger by hitting the stop button. Also, the DC Fast charger will automatically stop after a 30-60 minute session has been reached or your car is at full battery capacity. Our Level 2 chargers will stop if you remove the connector from your car or your battery has reached full capacity.

If you are having trouble stopping a charge or disconnecting from the charger and need help, call our customer support team at (877) 494-3833.

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