How do I navigate My Account?

Once logged into the My Account, you can do the following:

  • View charges and export charge history
  • Add, edit or delete members on your account
  • Activate, reassign, suspend and report lost or stolen RFID cards
  • Add, edit or delete vehicles
  • Adjust your text, email and app notifications


  • On the upper right side of the screen, click on Account > Account
  • The account section allows you to view, change or terminate your billing plan
  • Limits & Settings displays your anniversary date, otherwise known as your enrollment date
  • For billing purposes, your anniversary day is when your billing cycle closes, your invoice is generated and your payment is processed for both Pay As You Go and Membership plans
  • View, edit or delete your payment method
    *Note: You must add a new payment method before you can delete a payment method.
  • View and download your statements (up to one year prior)
  • View detailed billing transactions (up to one year prior)
    *Note: you can also download the statement for each billing transaction from this screen




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