Earn points while you charge
The main way to earn points with EVgo Rewards™ is using your EVgo account to charge with the EVgo network. You'll earn 5 points for every $1 spent on charging sessions at an EVgo charging location.
This means:
- You can only earn points for charging at EVgo stations – roaming partners are excluded.
- The charging session MUST be tied to your EVgo account to earn points on it. If you use a credit card to start a charge instead of your EVgo app or RFID card, the transaction will not be tied to your EVgo account. If the transaction does not appear in your EVgo account, then you will not earn points for it.
- Our system does not round up to give additional points for sessions that are $0.99 or less.
If you are unable to start a charge with your EVgo account or RFID card for any reason, please call the EVgo Charging Crew before starting the charge - the team can start a charge for you and link that charging session to your account, ensuring that you receive points. Unfortunately, we are unable to add EVgo Rewards™ points to your account if the charging session is not tied to your EVgo account.
Sign into the EVgo Rewards™ portal for the first time
If you've never signed into the EVgo Rewards™ portal, got to rewards.evgo.com. You can also check out our Log into the EVgo Rewards™ portal article if you need more guidance.
Participate in special promos
Special promotional periods from our marketing team allow you to earn even more points. To get notified about these offers, be sure to opt into our emails. Sign up at evgo.com/email.
Engage on social media
Follow us @evgonetwork on all major social platforms and earn points for following!
Points will appear in your account automatically.
Points will typically appear in your account within 24-48 hours of earning them. If you've met the requirements of a special promotion, there is no need to enroll; however, it can take up to 30 days for any additional promotion points to appear in your EVgo Rewards™ portal.
Need more support?
If you have any additional questions or feedback about the EVgo Rewards™ program, you can check out the EVgo Rewards™ FAQs or submit a request and we're happy to help!
*Please know that we have a special team dedicated to any EVgo Rewards™ inquiries, and our EVgo Charging Crew members dedicated to our phone lines are limited in the EVgo Rewards™ support that they can provide you. For the best and fastest support, please use this link to submit a ticket directly to our dedicated team.