Guide to EVgo map filters

The EVgo map contains default filters to show you the largest number of stations that will work for your needs.* If you're looking to narrow or expand the chargers you're searching, you can manually adjust the EVgo map filters to get you exactly where you want to be. 

To open the EVgo map filters, tap the filters icon:    App

Select any of the filter options below to learn more about the filter, its default settings, and basic guidance on how you can adjust:

 

 

 

Need additional support locating a charger?

You can check out our article Find an EVgo charging station or check our EVgo Charging Network FAQs. The EVgo Charging Crew is also available to support you 24/7, 365 days a year at 877-494-3833

 

 

 

*Filter Quick Tips from the EVgo Charging Crew!

  • This article focuses on filters in the EVgo app, which is the best platform to find a charging station. If you are using EVgo on the web (account.evgo.com) and have questions about the filter options there, feel free to submit a request for additional support.
  • If you add a vehicle to your EVgo account, we will automatically default your map settings with the necessary filters. You can then add more filters at any time!
  • Be careful using too many filters, especially in areas with limited location options. If a station just misses your preferred kW or doesn't take reservations, then it will not be shown as an option for you.
  • The EVgo app will save your filters, even after you close the app. If you narrow your filters to something very specific, you may want to tap Reset to default (below the Apply button) after you find the specific station you need.
  • You must tap Apply at the bottom of the filters sheet to save your filter options; they do not save automatically.

IMG_9283501C499B-1.jpeg

 

Vehicle Preferences

If you have added vehicles to your EVgo account, they will appear at the top of your filters screen. The EVgo app will automatically apply filters for the first vehicle profile in your account OR the most recent vehicle you selected in the filters. (The Reset to default option will not reset your vehicle preference).

To swap vehicles, you can:

  1. Select the vehicle you are looking to charge
    • Swipe left or right on your vehicle profiles to select the preferred vehicle
    • Tap Add Vehicle to add a new vehicle profile to your account
  2. Scroll to the bottom of the filters sheet and tap Apply

App

 

Connectors

You can filter your search for stations with specific connectors available there. If you've selected a vehicle preference, the EVgo app will automatically select the connectors compatible with your vehicle (this includes compatible Level 2 and fast chargers).

To select or deselect a connector:

  1. Tap the connector icon or name
    • Selected connectors appear in light blue with a green check by the name
    • Unselected connectors will have a dark background by the name and no check
  2. Scroll to the bottom of the filters sheet and tap Apply

App

 

Fast Charging (DCFC) Power

If you want to be specific on how much energy a station can deliver, you can adjust the kilowatt (kW) range. We always default this filter to show all stations.

To adjust the kW filters:

  1. Tap and drag the white slider button you'd like to adjust
    • For a minimum kW filter, use the slider button on the left (highlighted below)
    • For a maximum kW filter, use the slider button on the right
  2. Confirm the exact kW settings above the slider bar
  3. Scroll to the bottom of the filters sheet and tap Apply

kW

 

Display Battery Range Circle

By default, you'll see a circle on the EVgo map that shows you charging stations within 10 miles of your current location.

You can center the map to your current location with the location icon:   App

To turn off the battery range circle:

  1. Tap the checkbox to the right of Display Battery Range Circle
    • When enabled, you'll see a light blue check
    • When disabled, you'll see an empty box
  2. Scroll to the bottom of the filters sheet and tap Apply

To adjust the battery range circle:

  1. Tap and drag the white slider button on the left
    • Dragging to the right will increase the range circle; it will decrease when moved to the left.
    • You can set the range circle between 1 and 300 miles.
  2. Confirm the exact distance above the right of the slider bar
  3. Scroll to the bottom of the filters sheet and tap Apply

App   App 

 

Stations with EVgo Reservations™

As the EVgo Reservations™ program continues to grow, the EVgo map filters do not search for reservation-only stations by default. If you are looking to make a reservation near you:

  1. Open the EVgo map filters
  2. Scroll to the heading Only Show Stations with EVgo Reservations™
  3. Tap the checkbox to the right heading
    • When enabled, you'll see a light blue check
    • When disabled, you'll see an empty box
  4. Scroll to the bottom of the filters sheet and tap Apply

Screenshot

 

Show Partner Stations

We want EVgo members to get the most out of their plan, especially in regions where we're not yet available to serve EV drivers. We've partnered with roaming partner networks, such as ChargePoint, in case there is not an EVgo charger nearby that meets your needs.

By default, we do not show EVgo partner networks on the EVgo map. To show partner networks:

  1. Open the EVgo map filters
  2. Scroll to find the Show Partner Stations section
  3. Tap the partner(s) available in your area to show them on the map
  4. Tap Apply at the bottom of the filters sheet

App

Note:

Some of our partners, like ChargePoint, provide private charging locations to their members. These private stations will not appear on the EVgo map. If you have access to a private location that not all EVgo drivers can access, then you will need to use our partner's app or charging plan to use those stations.

 

 

 

 

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