Guide to the EVgo Map icons

Wherever you are, you can count on our map icons, or station pins, to give you information about our chargers at a quick glance. On the EVgo app, you can get an idea for exactly what's happening at any station without even selecting it! This allows you to review several nearby stations at once so that the one you select is most likely to suit your needs.

Scroll or select an available quick link for more information.

 

Adjust map settings

If you prefer to see EVgo stations in different map views, you can update your map settings at the top of the Map Settings panel. Tap the setting for Map, Satellite, or a Hybrid view depending on your preferences.

Screenshot

 

Charger status icons

We always recommend that you check if a station is available before you navigate there to charge. Even if there is a parking spot and the charger appears available, it may be offline or in use with a specific connector.

Screenshot

 

Station type

Stations with a fast charger will have a round pin. Stations with ONLY Level 2 chargers are indicated with a diamond.

Screenshot

Tip from the EVgo Charging Crew for Level 2 chargers:
Many stations will have a combination of fast and Level 2 chargers. If a location has both, it will appear as a fast charging station. You can open the station details to confirm if the station also includes Level 2 chargers, or even better - add your vehicle to your EVgo profile!

When you add your vehicle to your account, the EVgo app will automatically apply filters so that you only see stations that will suite your charging needs. Learn more about EVgo filters: Guide to EVgo map filters

 

Stations with multiple chargers

If a station has more than one charger, you'll see a number in the center of the station pin. In the Map settings example, you're shown a fast-charging stations with four (4) available fast chargers and a Level 2 station with (2) available chargers.

Screenshot

If the location has multiple chargers and some are in use, you may see something like the example below. The map pin confirms there are eight (8) fast chargers at the station, and over half of them are available. When we open the station details, it confirms that 3 of the 8 chargers are available for use.

Screenshot

 

Power levels

You can see the power level of a charger from the list view of stations without opening the station details. Instead of looking to the map, swipe up to expand the list of closest charging stations.

Screenshot

You'll see basic details about the station, like its address, hours, and map pin to confirm the number of available chargers. You will also see Power level ratings of the chargers available at the station.

If chargers at the location have different ratings or Level 2 chargers available, you'll see multiple power level indicators like the example below.

IMG_5178605ED5B4-1.jpeg

 

Locate the Map Settings (icon legend) within the EVgo app

  1. Tap the ⓘ for information icon on right side of the EVgo map
  2. Scroll if needed to review the different Map Settings and icons

IMG_AEC5C9F65302-1.jpeg 

 

Map icons on the web (evgo.com/find-a-charger)

On the web, you can get a basic idea of the chargers available at any given location. 

Fast chargers are indicated with a rounded pin while Level 2 chargers appear with a diamond-shaped pin.  If there are multiple chargers at the location, a number will appear inside of the map pin.

You can access the icon legend by clicking the ⓘ for information icon above the map zoom options.

EVgo web - find a charger.png

 

Was this article helpful?
11 out of 14 found this helpful

Articles in this section

Are you enrolled with EVgo?
An EVgo plan allows you to create an account and take full advantage of the EVgo network. Click here to explore our paid or free plans and get started!
EVgo Charging Crew: 877-494-3833
Available 24/7, 365 days a year