EVgo has several processes in place to detect potential fraud.
In general, you should always enable notifications from EVgo if you enroll in Autocharge+. We'll always send a notification when any Autocharge+ session has started. If you suspect a session that isn't yours, contact the EVgo Charging Crew right away; you can call the team at 877-494-3833 for 24/7 assistance.
There are also situations where we'll automatically stop a session if we suspect fraud - if the time, location, and State of Charge (SoC) are impossible or improbable, the session will be stopped. For example, if your account is used to start a charge in California and then to start a charge in Ohio ten minutes later, this will be flagged as potential fraud. Any members potentially impacted by fraud will be notified, and we'll require confirmation to allow Autocharge+ before proceeding.