About RFID program cards

When you create an EVgo account, we'll send you a free RFID program card. The program card makes charging easier - when used, it will immediately tie that charging session to your EVgo account with no further action needed. 

After you receive your RFID program card, you MUST activate the card before you can use it. Similar to a credit card, we send you an inactive RFID program card for your security. After the RFID program card is activated, it will be fully tied to your EVgo account and ready to use as a charging payment method.

 

Expecting your first RFID program card

Your first RFID program card is automatically ordered the day you enroll in your EVgo plan.  

Please be sure that the mailing address on your EVgo account is accurate. You'll always receive an email notification as soon as the card is sent to you, so please contact the EVgo Charging Crew if you have any concerns about receiving your first RFID program card.

 

Every plan includes 3 complementary RFID program cards

For every primary EVgo account, we include 3 free RFID program cards. You can request a new RFID program card for any reason. Many of our members will request additional RFID program cards:

Please ensure the mailing address on your EVgo account is accurate before ordering a new RFID program card. An outdated mailing address can cause significant delays in the arrival of your new card.

If you need more than 3 RFID program cards for your account, please know that additional cards can be ordered for $10 each. 

 

Using your RFID program card

After you have received and activated your EVgo RFID program card, you can use it to quickly start a charging session. The RFID program card is a great backup if you are charging in a location with a poor signal or simply prefer to start a charging session without using your mobile device.

Learn more about starting a charging session with your RFID program card

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Quick links to further RFID program card resources

You may also find other helpful resources related to your EVgo RFID program card:

 

Need more support?

If you need additional assistance or have further questions about your RFID Program Card, feel free to contact the EVgo Charging Crew at 877-494-3833. Our call center team is available to support you 24/7, 365 days a year. 

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