Get started with EVgo

Welcome to EVgo! We're so glad you've joined us.

EVgo is one of the largest public fast-charging networks for electric vehicles in the nation, all powered by 100% renewable energy. As the use of EVs continues to rise, we're ready to meet the demand. Learn more about EVgo and our mission.

If you're new to EVgo, we've broken down the key steps to getting started with us:

 

New to EVs?

Check out our EV101 knowledge space for all things electric vehicle - you can even test your knowledge as you go through the modules!

Enhance your EV knowledge now!

 

  1. Confirm your vehicle is compatible with the EVgo network
  2. Access the EVgo platform (EVgo app or on the web)
  3. Select your plan
  4. Add vehicle and payment details
  5. Activate your RFID program card
  6. Find a charger
  7. Charge your vehicle
  8. About EVgo Rewards™
 

If you need additional assistance, the EVgo Charging Crew is here for you! Feel free to check out the articles in our FAQ section or contact the EVgo Charging Crew at 877-494-3833. Our Call Center team is available to support you 24/7, 365 days a year. 

 

 

1. Confirm your vehicle is compatible with the EVgo network

There are three types of electric vehicles, and EVgo supports all models with a plug. Typically this includes all Battery Electric Vehicles (BEVs) and Plug-in Hybrid Electric Vehicles (PHEVs); if you drive a standard Hybrid Electric Vehicle (HEV) with no plug, you won't need to use an EV charger.

There are many vehicles which are technically electric, such as recreational vehicles, which are not supported by the EVgo network. Learn more in our article EVs supported by EVgo

 

2. Access the EVgo platform

While it's not required to use the EVgo platform alongside our chargers, we absolutely recommend it. Even with our free Pay As You Go plan, you'll benefit from reduced charging rates, EVgo rewards, access to EVgo gated locations, and more!

We recommend that you enroll using whichever method you plan to use EVgo - if you will primarily use the EVgo app, then go ahead and download the EVgo app to register from there.

 

3. Select your plan

By choosing an EVgo plan, you can take full advantage of charging with EVgo - from rewards to faster (and often discounted) charging, it's always a good idea to sign up. Learn more in our article: Select your plan

 

 

A quick tip from the EVgo Charging Crew:

If you plan to charge at least once a month, we highly recommend enrolling in EVgo Basic! Your monthly rate is the same as a single charging session, and you'll save up to 8% on standard charging rates. Plus, if you end up charging two or more times a month, you're saving on any additional session fees you would incur on the Pay As You Go Plan!

 

4. Add vehicle and payment details

When you add your vehicle to your EVgo account, finding and even starting a charging session becomes even simpler. Your vehicle details will automatically filter for charging stations that will meet your needs, and your vehicle might be compatible with EVgo Autocharge+.  

With payment details added to your account, you'll be able to simplify all of your transactions with EVgo. You can start a charge right from the EVgo app, use your EVgo RFID program card, and enjoy EVgo Autocharge+ if your vehicle is eligible. 

 

5. Activate your EVgo RFID program card

You'll be mailed an EVgo RFID program card when you complete enrollment with EVgo. It's a great option if you prefer to start your charging session using a card while tying the session to your EVgo account.

For your security, all RFID program cards are mailed inactive. You must activate the card from the EVgo app or on the web. Learn more in our article: Activate your EVgo RFID Program Card

 

6. Find a charger

We recommend using the EVgo app to find a charging station near you. So long as location services are enabled on your device, you'll be able to locate any station that is part of EVgo and our partner networks. You'll also be able to review charger availability in real time.

And remember - add your vehicle! Otherwise, you may see locations that won't work for your needs.

 

7. Charge your vehicle

When you've found a charger that meets your needs, there are a few ways that you can start a charging session. Check out our Start a charging session guide to learn more.

Please also review our article on Charging session expectations for insight on charging speeds and tips from the EVgo Charging Crew.

 

8. About EVgo Rewards™

We automatically enroll every EVgo member into the EVgo Rewards™ program, where every dollar spent on an EVgo charging session earns 5 points. Members can redeem every 2,000 points earned for a $10 EVgo charging credit.

The success of EVgo always comes back to our community of drivers, and it's our way to thank our community every time they charge with us.

 

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An EVgo plan allows you to create an account and take full advantage of the EVgo network. Click here to explore our paid or free plans and get started!
EVgo Charging Crew: 877-494-3833
Available 24/7, 365 days a year