When you create an EVgo account, we'll send you a free RFID program card. The program card makes charging easier - when used, it will immediately tie that charging session to your EVgo account with no further action needed.
After you receive your RFID program card, you MUST activate the card before you can use it. Similar to a credit card, we send you an inactive RFID program card for your security. After the RFID program card is activated, it will be fully tied to your EVgo account and ready to use as a charging payment method.
This article contains specific steps on activating your card; scroll or select an available quick link for more information.
Tips for RFID program card activation
- You'll need to enter the RFID Program Card number located on the back of the card itself (do not include dashes) or scan the barcode of your card on the EVgo app.
- After the card is activated, it will appear in the Program Cards section of your account as Active.
Activate your RFID program card in the EVgo app
- Tap the menu icon (☰) in the top left of the landing page
- Select Program Cards within the menu panel
- Select the Sent card order on the Program Cards screen
- Enter the number from your RFID Program Card
- You can also tap the camera icon to scan the barcode on the card
- Tap Activate Card
Activate your RFID program card on the web (account.evgo.com):
- Hover over the Profile drop-down on the landing page
- Select Cards
- If you click Profile, you can then click Cards from the left-hand navigation panel
- Any Sent cards will appear on this page; click Activate on the card you've received
- Enter the number on your RFID Program Card
- Click Activate Card
Related resources
You may also find other helpful resources related to your EVgo RFID program card:
- About RFID program cards
- Start a charging session using your RFID program card
- Replacement RFID program cards
- Assign RFID program cards to Member accounts
- Account management FAQs
Need more support?
If you need additional assistance activating your RFID program card, feel free to call the EVgo Charging Crew at 877-494-3833. Our call center team is available to support you 24/7, 365 days a year.