Can I get a receipt for a payment made at a credit card reader?

When making a payment using a credit card reader, some stations will ask if you want a receipt. Please know, however, that this is not always an option.

If you see the option for a receipt, you must select this option at the time of initiating a charge. Our credit card reader transactions are run through a third party, so the EVgo Charging Crew is unable to access or provide receipts after your charging session. 

To ensure you always have access to your transactions and receipts, be sure to start your charge from an EVgo account! All of your transactions are stored there for future access (skip to section: Receipts and Billing transactions)

If you require a receipt of payment at our chargers and do not have an EVgo account, then we recommend referring to your bank statements to obtain proof of purchase.



Was this article helpful?
0 out of 0 found this helpful

Articles in this section

Are you enrolled with EVgo?
An EVgo plan allows you to create an account and take full advantage of the EVgo network. Click here to explore our paid or free plans and get started!
EVgo Charging Crew: 877-494-3833
Available 24/7, 365 days a year