Why am I being billed monthly for 4.99, 6.99, 12.99, etc?

These charges mean that you're on a subscription plan! While you pay EVgo monthly, you receive many member benefits such as reduced pricing and no session fees (if applicable) depending on your plan. You can review plan breakdowns in our article: Select your plan

If you do not want to be enrolled in a paid plan, then you can change your account to a free Pay As You Go plan and un-enroll from the paid plan.

Learn how to update your plan in our article: Change your EVgo monthly plan

Important Info for Changing Your Plan

When upgrading or downgrading from a paid plan (e.g., EVgoPlus to EVgo PlusMax), remember to unenroll from your previous plan. If you need any help with the process, the EVgo Charging Crew is here to assist you!

 

 

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