Why am I being billed monthly for 4.99, 6.99, 12.99, etc?

These charges mean that you're on a subscription plan! While you pay EVgo monthly, you receive many member benefits such as reduced pricing and no session fees (if applicable) depending on your plan. You can review plan breakdowns in our article: Select your plan

If you do not want to be enrolled in a paid plan, then you can change your account to a free Pay As You Go plan and un-enroll from the paid plan.

Learn how to update your plan in our article: Change your EVgo monthly plan



Important Note:

If you're upgrading or downgrading from a paid plan (such from EVgoPlus to EVgo PlusMax), you will need to unenroll from your previous plan. If you have questions on changing your plan, feel free to contact the EVgo Charging Crew for support at 877-494-3833.



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