Have you found that you're charging more than you thought? Or maybe less?
If you're ready to change your EVgo plan, you can do so anytime from your EVgo account! Select your platform below for more guidance on changing your EVgo plan:
You will be billed for a new plan subscription fee right away to access the new plan benefits as soon as possible. If you're upgrading or downgrading from a paid plan (such from EVgoPlus to EVgo PlusMax), you will need to unenroll from your previous plan.
If you have questions on changing your plan, feel free to contact the EVgo Charging Crew for support at 877-494-3833.
Change your plan from the EVgo app
- From the main menu (☰), tap Plans
- Scroll through the Discover EVgo's plans section to explore different plan options
- Tap view more for details about a specific plan
- From each plan's page details, you can:
- Choose your region for pricing details on that plan
- Tap < Back to review other plans
- Tap Enroll from the plan's page if you'd like to enroll in it
Change your plan on the web (account.evgo.com)
- From account.evgo.com, click Account on the top right
- Click + Add a Plan to review all plan options and details
- Once you review the plan details, click Sign Me Up