Edit your phone number

You can review or update your personal details, like the phone number associated with your EVgo account, in your profile settings. Scroll or select an available quick link more information.

 

Tip from the EVgo Charging Crew:  
Remember that you must have a phone number which can receive text messages tied to your EVgo account. You'll receive a text message to confirm the new number after it's been updated. Standard message and data rates may apply.

 

Update your phone number in the EVgo app

  1.  
    1. Tap the menu icon () in the top left of the landing page
    2. Select Profile within the menu panel
    3. Tap Phone Number from Your Profile screen, within the Account Settings section
    4. Edit the phone number tied to your EVgo account as needed
    5. Tap Save at the top right when you've finished your edits
    6. Follow the prompts to verify the updated phone number via text 

EVgo app - Your Profile w menu highlight.jpeg

 

 

Update your phone number on the web (account.evgo.com)

  1. Select Profile from the main menu on the left
  2. Scroll to the Phone Number section of your Profile page
  3. Click Edit to the right of your phone number
  4. Edit the phone number tied to your EVgo account as needed
  5. Tap Save under your phone number when it looks correct
  6. Follow the prompts to verify the updated phone number via text 

EVgo - web - Profile screen w profile highlighted.png

 

 

Need more support?

If you need additional assistance, please feel free to check out our common Account questions or Submit a request to the EVgo Charging Crew. The team is committed to answering all requests within a business day.

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