Edit your billing and mailing address

You can review or update your personal details in your EVgo account, like your billing and mailing addresses, from the app or on the web. Scroll or select an available quick link for more information.

Tip from the EVgo Charging Crew:  
By default, your EVgo account applies the billing address to your shipping address. If your shipping address is different from the billing address, then tap the toggle next to Use A Different Shipping Address and provide the shipping address in the provided fields.

EVgo app - address - different shipping address toggle.jpeg

 

Edit your address on the EVgo app

  1. Tap the menu icon () in the top left of the landing page
  2. Select Profile toward the bottom of the Main Menu panel
  3. Select Billing & Shipping Address from Your Profile screen
  4. On the Address screen, make any edits as needed
  5. Tap Save at the top right when you've finished your edits

IMG_48D1A7E124C2-1_2.jpeg

 

Edit your address on the web (account.evgo.com)

  1. Select Profile from the main menu on the left
  2. Scroll to the Billing & Shipping Address section of your Profile page
  3. Click Edit to the right of your address
  4. Edit your address as needed
  5. Click Save under your address when it looks correct
EVgo - web - Profile screen w profile highlighted.png

Need more support?

If you need additional assistance with updating your profile details, feel free to check out our Billing and Payment FAQs or submit a request to the EVgo Charging Crew. The team is committed to answering all requests within a business day.

 

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