For the best experience using the EVgo app, especially for finding a charger or starting a charge, ensure you have your location-sharing settings enabled on your device.
We've linked resources below from Google (Android) and Apple (iOS) for more detail on location settings.
Location settings on Android devices
Please review how to update your settings from Google support directly: Choose which apps use your Android phone's location
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Note: For the best experience using the EVgo app, it is best to turn on the Use Precise Location option. |
Location settings on iOS (Apple) devices
Please review how to update your settings from Apple support directly: Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch
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Note: With recent updates, Apple has given you the option to share your specific location or not, even with general location services enabled. For the best experience using the EVgo app, it is best to turn on the Precise Location option. Learn more About privacy and Location Services in iOS and iPadOS |