Why don't the connectors at the location work for my vehicle?

Not every location has every connector type, so be sure to check your map filters to ensure you only see locations that will work for your needs. If you add your vehicle to your EVgo account, our app will automatically apply any plug and wattage filters as needed.

When you tap any station on the EVgo map, you can also check the plugs available at the location before you visit the station.


IIf you require any support in using your filters and finding a station, feel free to call the EVgo Charging Crew at 877-494-3833. Our Call Center team is available to support you 24/7, 365 days a year. 



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EVgo Charging Crew: 877-494-3833
Available 24/7, 365 days a year