When you add your vehicle to your EVgo account, your experience becomes much more streamlined. Not only will we automatically filter your searches for your vehicle's charging port, but you might also be able to access benefits like Autocharge+.
EVgo allows you to save specific details about your vehicle. Select the platform you're using below for more specific details and options on adding your vehicle to your profile:
- Add your vehicle on the EVgo app
- Add your vehicle on the web (account.evgo.com)
- When your vehicle make/model is not an option
Quick Tips from the EVgo Charging Crew:
- Add your vehicle(s) in the EVgo app to ensure you find charging locations that meet your needs when searching for nearby stations.
- The EVgo web portal does not sync vehicle profiles with the mobile app at this time.
- Don’t see your vehicle make/model? Let us know! Check out available workarounds and how to notify the team.
Add your vehicle on the EVgo app
If you plan to search for charging locations on the go, it's best to add your vehicle(s) on the EVgo app. After your vehicle is added to your account manually or using the VIN, the map will automatically filter for locations that will work for the vehicle assigned to you!
Important Tips for Managing Your Vehicle Profile
- Updating Your Vehicle: Need to change your vehicle's make, model, or year? You'll need to remove your previous vehicle profile and add a new one to ensure your EVgo account reflects the correct vehicle.
- Enrolling in Autocharge+: If you want to use Autocharge+, be sure to add your vehicle’s VIN to your profile. This links your EVgo account to your specific vehicle for seamless, automatic charging sessions.
- Assigning a Vehicle to a Member: If you plan to assign the vehicle to a specific Member user on your EVgo account, we recommend giving it a nickname! Learn how to edit or delete a vehicle in your EVgo account.
Add your EV on the EVgo app (using the VIN)
To most quickly and accurately add your vehicle, you can scan your VIN using the EVgo app.
Finding Your Vehicle’s VIN
To locate your Vehicle Identification Number (VIN), we recommend scanning the VIN barcode or QR code found on the driver’s side door jamb.
You can also find the VIN on:
- DMV registration
- Insurance card
- Engine compartment (for hybrid vehicles)
- From the landing page, tap the menu icon (☰) in the top left
- Select Vehicles toward the bottom of the Main Menu panel
- Tap the yellow (+) icon on the top right
- Under Add your VIN, tap Add Vehicle by VIN
- Provide the vehicle's VIN by:
- Scanning:
- Tap Scan VIN
- Allow access for EVgo to access your device's camera if you have not already done so
- EVgo will automatically scan the VIN when the app recognizes
- Entering VIN manually:
- Tap Enter VIN Manually under the Scan VIN button
- Enter the vehicle's VIN
- Tap Add VIN
- Scanning:
- Confirm details on the Customize your vehicle screen
- You can provide an optional vehicle nickname here, which can be edited at any time
- Tap Save Vehicle
Add your EV on the mobile app (manually)
While we recommend adding your vehicle using its VIN, you can also add the vehicle details manually:
- From the landing page, tap the menu icon (☰) in the top left
- Select Vehicles toward the bottom of the Main Menu panel
- Tap the add vehicle icon on the Vehicles screen
- For Apple users, tap the yellow (+) icon on the top right
- For Android users, tap the Add Vehicle button
- Under Search Vehicle, begin entering the make and model of your vehicle
- As your type more details, EVgo's system will auto-populate possible vehicle matches
- Select the option which matches the make, model, and year of your vehicle
- From the Customize your vehicle screen, you can add an optional Nickname for easy recognition of your vehicle within your EVgo account
- When everything looks good, tap Save Vehicle
Add your vehicle on the web (account.evgo.com)
- From the landing page, hover over the Profile drop-down
- Select Vehicles at the bottom of the menu options
- If you click Profile, you can then click Vehicles from the left-hand navigation panel
- Click Add Vehicle from the top of the navigation panel on the left
- Provide the required details to add the vehicle to your profile
- Select the Make to populate the available plug-in Models
- Provide the Year of your vehicle
- Your License Plate details are optional
- Confirm whether you privately own the vehicle
- Click + Create Vehicle to save the vehicle
If your vehicle's make/model is not an option in the EVgo system yet
Our team regularly updates the EVgo app and web portal whenever new EV models are released, however, it's certainly possible that we've missed one given how quickly the industry is growing!
If you are unable to add the correct model for your vehicle, then please submit a request to the EVgo Charging Crew. You'll be prompted to provide the below details, and the team will ensure your vehicle model is added to our system and to your account!
- Make (manufacturer)
- Model
- Year
- VIN
Important Tip! Adding a Temporary Vehicle Profile
If you can’t find your exact vehicle in the EVgo app, you can add a similar vehicle (same model or manufacturer) to still access the benefits of a vehicle profile. Since many EVs share the same plug type, adding a comparable model will work in most cases.
Once your specific make, model, and year become available, let the EVgo Charging Crew know that you've added a temporary vehicle profile, and they can update it internally.