If you have an EVgo account and received your EVgo RFID program card, then you can use it to quickly start a charge after it's been activated. The RFID program card is a great backup if you are charging in a location with a poor signal or simply prefer to start a charging session without using your mobile device.
- Start a charging session with your RFID program card
- Jump to quick tips from the EVgo Charging Crew
- Activate your RFID program card
- Request a replacement RFID program card
- Other ways to start a charge:
- EVgo Autocharge+
- Start a charge: EVgo app (#1 recommended!)
- Start a charge: Credit card at the station
- Start a charge: EVgo on the web (least recommended)
Start a charging session with your RFID program card
When you arrive at the charger:
- Select the appropriate connector for your vehicle
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Insert the connector into your EV’s charge port
- Be sure to listen for the click!
- Select the RFID payment option on the charger screen
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Tap your RFID program card where indicated on the charger until you hear a beep
- Be sure not to tap and remove the RFID card too quickly; it can help to almost rub the card against the RFID reader.
- Check that no other magnetic or electrical objects, like a phone, are interfering with the signal.
- On some chargers, you'll tap your RFID to the credit card reader.
- If you have signed up to receive alerts, you'll receive a notification that your vehicle has started a charge!
Quick tips from the EVgo Charging Crew:
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Be sure to activate your RFID program card!
- We require you to activate every RFID program card to keep your account secure while the card is in transit. Learn more on card activation
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Give the reader enough time to recognize the card.
- Be sure not to tap and remove the RFID card too quickly; you will hear a beep when it recognizes the card. It can help to almost rub the card against the RFID reader.
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Be careful of anything interfering with the signal.
- The RFID readers on EVgo station will try to read anything digital nearby, such as a phone, smart watch, or even a magnetic bracelet.
- To prevent the RFID reader from sensing the magnet on another device instead of the RFID card, keep your phone and other cards in your car or away from the reader as you tap your EVgo RFID program card.
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Consider replacing the card if there is damage.
- Like many RFID-enabled cards, certain conditions can cause damage to the card (such as exposure to high heat, water, extreme bending, strong magnets, or held too close to a mobile device for extended periods).
- If a card is physically damaged, it may be time to deactivate it and request a new RFID program card.
- We recommend treating your RFID program card like a credit card, keeping it in a safe, flat space in your wallet.
- On some chargers, you'll tap your RFID to the credit card reader. Check for signage that will tell you do do this.
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Contact us if a specific charger continually has trouble reading the card.
- If you know your RFID program card works at most locations, but you seem to have regular issues at a specific charger, please reach out to our EVgo Charging Crew to let us know!
Check out our full guide to Start a charging session with EVgo