Start a charge: EVgo on the web (account.evgo.com)

While it's not generally recommended, you are able to start a charging session from a web browser. If you have an Android or Apple device, you will have the best experience using the EVgo app.

If you have any other questions or need additional support, please contact us! The EVgo Charging Crew is available for urgent issues by phone 24/7, 365 days a year at 877-494-3833

 

 

Start a charging session on the web

  1. If not already in the map view, select Find a Charger from the heading options
  2. In the left-hand search panel, enter your current city, address, or location
  3. Select a charging station from the left-hand panel list or from the map
    • The map pin will tell you how many chargers are at the station and give you details on availability; learn more in our article Guide to EVgo map icons
    • If you have a broad view of the map, you may see large circles indicating a number of stations located near each other. Click the circle to zoom into that area and see the station locations in more detail.
  4. From the Station Details, review the list of chargers at the station with details on the charger availability, charging speed, and cost to charge
  5. Select a charger to review its connectors and further details
  6. Select the connector you will use to charge
  7. Tap or click Connect & Swipe to start

 

Looking for more help?

Regardless of the issue, the EVgo Charging Crew is here to help, 24/7. We want every charge to be quick and easy to get you back on the road! Please call the EVgo Charging Crew for urgent support at 877-494-3833 or submit a request to our team that handles all billing matters.

Start a charge: EVgo app

Check out our full guide to Start a charging session with EVgo

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EVgo Charging Crew: 877-494-3833
Available 24/7, 365 days a year